Sunglasses

Could any native English speaker please help?

I work for a clothing store retailing in Germany, which also sells glasses sunny and a customer who does not speak German but speaks English came into the store and wanted the broken sunglasses to be repaired. I told him I was calling to know when will be repaired and ready for her to collect and what it costs. Now, I must know what to say when I call. Please correct the grammar mistakes. "Hello, my name is Chris from ABC Mart. Are you Miss Victoria? Now is sunglasses in our repair service center and we will have in our shop on May 12. The rate repair service (no better word here?) is $ 100. We will collect sunglasses whenever you have time! Thank you! Goodbye! "And another question, her name is Victoria Lea and is married (he entered the shop with their children). What do I call? Read Miss?

Hello, Well, see, Im not American, I am German and [bby Hamburg!] And have been fluent in English all my life, so I can help .. This is what it should say "Hello, My name is Chris, ABC Mart, are you Mrs. Victoria Read? [Ms. = Miss-es] Sunglasses that have fallen in our service center for repair, and we to be here and ready to go, on May 12. His fee is $ 100. You can come to bid farewell to collect sunglasses whenever you can! Thank you very much! Have a nice day! "I hope to help. If not, über Im sorry …" Tschuldigung Goodbye!

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